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Info
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following survey is bare bones questions. But
if you desire an explanation of
the genesis of each question, Click
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Running
a business is/can be one of the greatest
games in town. To
win at any game, you must have a plan.
Like a coach on a football field, you have
developed a set of rules.
Click Question #A1
You
also anticipate that the best laid plans
may also fail. This
group of players has a choice to follow
the rules and you instill in them the fact
that there are consequences for not
adhering. Click Question
#A2
But
just as any team can lose on a given day
so can your business. Over time,
you've found that a certain style of play
works best.
Click Question #A3
SCORE YOURSELF 2
IF YOUR
ANSWERS ARE COMPLETELY SATISFIED,
SCORE
YOUR SELF 1 IF YOUR ANSWERS
ARE MOSTLY
SATISFIED.
SCORE YOUR SELF 0 IF YOU
ARE UNSATISFIED
Section B
While your current team may be acceptable,
you know the cost of turnover and short
staffs. You
attempt to find players that fit into the
mold. Players who have certain gifts.
Players who have a mind-set that blends
with the others on the team and can
contribute to the mutual success. Click
Question #B4
Being
aware of the world or community around you
is necessary to keep up with the competition.
From
time to time you have found new ways to do
old jobs. You have been able to stand back
and see an issue in a new light. This is
normal and tends to ward off complacency.Click Question #B5
You
must constantly be aware of the people
around you and their development.
You should have developed a training regimen that will
bring improvement in performance based on
developmental skills, with all players
progressing towards an equal level of
ability. Click
Question #B6
SCORE YOURSELF 2
IF YOUR
ANSWERS ARE COMPLETELY SATISFIED,
SCORE
YOUR SELF 1 IF YOUR ANSWERS
ARE MOSTLY
SATISFIED.
SCORE YOUR SELF 0 IF YOU
ARE UNSATISFIED
Section C
You
are aware that lack of training can
be a huge cost to the business. You
question and evaluate individuals
deliberately and fairly. You prepare a
score card or check-off list to allow you
to cover easily those areas that are coming
along satisfactorily or need improvement. Click
Question #C7
You
have grown your operation (or plan to expand)
so you are (or plan to ) delegate. You
the manager/owner have (or will) assigned others
to review and evaluate
individuals.
Click Question #C8
You
anticipate and know for a fact that you
can not always be there. You
expect the players to study and learn the
plan front wards and backwards, so that
every move is accomplished automatically.
You expect no adverse
comments from players or consumers.
Click Question #C9
Once
the groundwork has been laid then it is
time to expand on the basics. Once
the players have grasped the overall style
of play, the physical training steps into
high gear. Even though they bring to the
table special gifts and abilities, they
need to understand that not one of them
is more important than another. You grill,
grind, pester, even harass at times to
reign in the mavericks. Click
Question
#C10
We
all come to the realization that we did
not think or plan on every eventuality.
When that occurs you should have a plan in place
to monitor the problem. Due
to your vast experience you anticipate
that not all players will learn at the same speed
nor to the same depth of understanding and
aptitude. You institute (or plan to) a cadre of team
leaders that will help monitor the
activities of members who have the same or
similar functions.
Click Question #C11
SCORE YOURSELF 2
IF YOUR
ANSWERS ARE COMPLETELY SATISFIED,
SCORE
YOUR SELF 1 IF YOUR ANSWERS
ARE MOSTLY
SATISFIED.
SCORE YOUR SELF 0 IF YOU
ARE UNSATISFIED
Section D
Obviously,
all team members (sports or otherwise)
must receive wages. These are sometimes
more than fair, or not. Please estimate
the overall earnings potential of the
each team member. Click
Question #D12
A
great coach or manager/owner knows that
the atmosphere or culture of the workplace
is important to the fluidity of work as
well as the peace of mind of everyone on
board. To
insure their success and well being you
provide a great work atmosphere, where you
encourage each member of the team to speak
up, ask questions, seek clarification, and
at times provide input for the improvement. You must discourage the
disruptive act, the attempt to
circumvent the norm. You anticipate the
super-star and develop a means of handling
this prima-Dona. All of this planning is
called ESI= Employee
Satisfaction Index. Click
Question #D13
In
short, a great coach and a great
owner/manager have much in common. But
coaches worry about points you worry about
sales and profits. So,
in the following section please analyze
how
close actual figures (combination of sales and profits)
approached goal. Click
Question #D14
SCORE YOURSELF 2
IF YOUR
ANSWERS ARE COMPLETELY SATISFIED,
SCORE
YOUR SELF 1 IF YOUR ANSWERS
ARE MOSTLY
SATISFIED.
SCORE YOUR SELF 0 IF YOU
ARE UNSATISFIED
If you do
not track sales or volume trends, please
contact us immediately!
The
following sections are optional.
These questions involve areas where
specific expertise is needed. Much
data and analyzing would need to be
accomplished to accurately rate and
improve these criteria. We will be
glad to accept the challenge, but these
discussions would be separate from
anything discussed in Questions #A1 thru
#D14. Thank You!
Some
operations depend on inventory levels. If
this is true of your operation please
continue on with this section.
Please rate
the overall effectiveness of the system
that you and your team utilize to monitor
proper inventory levels._______
Often
inventory levels fluctuate due to
time/season of the year. Many instances
will cause inventory levels to increase or
decrease due to consumer demand.
Over the
past please rate your opinion of
anticipation of the ebb and flow of
inventory levels_____
Many
sales oriented operations have little or
no sales floor. An area where consumers
come to browse and examine product can be
significant to success. If your operation
depends on a sales floor (no matter how
small) please continue on with this
section.
Please rate
the esthetics (looks, size, layout and eye
appeal) of the sales floor that is
prepared for your consumer._______
Please rate
the system that you and your team use to
manage the esthetics of the sales floor._____
If
you use any kind of catalog to relate
inventory, specifications or descriptions of
product please continue on with this section.
Please rate
the overall professionalism of the catalog
(s) that are available to your
consumer generated by your operation._______
If you use
a catalog (s) from sources other than your
own operation that are available to your
consumer, please rate the professionalism
of these pieces.________
Please rate
the effectiveness and ease of use (user
friendly?) of all of the catalogs you have
available to your consumer.________
